Where are my forms?

  • Profile Image
    Asked on April 15, 2019 at 12:02 PM

    Both forms I created have disappeared from my account?

    Are you experiencing any problems?

    Let me know, please.



  • Profile Image
    Answered on April 15, 2019 at 12:14 PM

    These forms were found on your account and flagged as copyright logo scam





    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our TermsFree accounts with non-corporate emails showing suspicious forms must be suspended immediately

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1793425 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and lift the suspension on your account.