I made field hidden but when form published the field is showing up

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    jenpenbrad
    Asked on April 16, 2019 at 12:55 AM

    Hello, 

    My shipping address is hidden according to the form, but it's showing up on the published form.  Can you help?    https://form.jotform.com/90610920087150

    Thanks

    Jen



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    mehmetbildiren
    Answered on April 16, 2019 at 03:07 AM

    Hi,

    I checked the form, you first made the address hidden after you used SHOW / HIDE FIELD condition for if choose "yes" made field's hidden. At the same time this condition if choosen No made show the field.  Address showing up because "Would you like to save on shipping by having us hold your cards for local pickup?" question's default answer is no.
    When I looked at the form I saw "Would you like to save on shipping by having us hold your cards for local pickup?" question hidden too. Let's try to help you explain exactly what you want to do.

  • Profile Image
    jenpenbrad
    Answered on April 16, 2019 at 10:43 AM
    I want to hide both of those fields right now, but have the ability to turn
    them on another time.
    ...
  • Profile Image
    Welvin
    Answered on April 16, 2019 at 12:42 PM

    In that case, you should remove the conditional logic for the two fields and set them to hide as it is - through their properties.

    To hide fields: https://www.jotform.com/help/434-How-to-Hide-Form-Fields

    You do not need conditional logic to hide the fields by default.