-
BarberaAsked on April 16, 2019 at 6:54 AM
Hi,
My guest speakers have been filling out this form that I use each quarter and update with current dates. When I download their completed forms to send to them(April/May dates), the information saves on the old version (Nov/Dec) dates.
How can I fix this?
-
daisy JotForm UI DeveloperReplied on April 16, 2019 at 9:37 AM
If you update the online form after creating PDF document the pop-up window will appear in PDF Editor page.
If you want to see these changes in PDF Document please click "Yes, Proceed" button:
After that, you will see the "April/May" dates in your PDF document.
We will be happy to help you if you need further assistance.
-
BarberaReplied on April 16, 2019 at 2:29 PM
Thanks for responding Daisy! The form was updated, then it was filled out by our speakers, and then I saved a copy of their responses as a PDF. The PDF still has the old dates...
It seems unpolished and confusing when we email a speaker their responses and it lists old dates, even though they filled out the form with the correct dates. Any other suggestions are appreciated!
-
Richie JotForm SupportReplied on April 16, 2019 at 4:00 PM
I have checked your PDF document and it seems the dates has been updated.
Can you please try clearing your browser's cache and let us know if the issue still remains?