Changes are in online form are not reflected in PDF document.

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    Asked on April 16, 2019 at 06:54 AM


    My guest speakers have been filling out this form that I use each quarter and update with current dates.  When I download their completed forms to send to them(April/May dates), the information saves on the old version (Nov/Dec) dates. 

    How can I fix this?

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    Answered on April 16, 2019 at 09:37 AM

    If you update the online form after creating PDF document the pop-up window will appear in PDF Editor page. 

    If you want to see these changes in PDF Document please click "Yes, Proceed" button:

    1555421761Screen Shot 2019-04-16 at 16.3

    After that, you will see the "April/May" dates in your PDF document.

    We will be happy to help you if you need further assistance.

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    Answered on April 16, 2019 at 02:29 PM

    Thanks for responding Daisy!  The form was updated, then it was filled out by our speakers, and then I saved a copy of their responses as a PDF.  The PDF still has the old dates... 

    It seems unpolished and confusing when we email a speaker their responses and it lists old dates, even though they filled out the form with the correct dates.  Any other suggestions are appreciated! 

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    Answered on April 16, 2019 at 04:00 PM

    I have checked your PDF document and it seems the dates has been updated.

    Can you please try clearing your browser's cache and let us know if the issue still remains?