How can I obtain data input into a Jotform that was lost when previewing before submitting?

  • LORRAINE COLEMAN
    Asked on April 16, 2019 at 9:34 AM

    How can I retrieve data input into a Jotform before it was submitted?

    Page URL: https://form.jotform.com/90870580040149
  • LORRAINE COLEMAN
    Replied on April 16, 2019 at 9:53 AM

     I received the following link: 

    Or verify using this link:
     
    https://www.jotform.com/verifyemail/cmxjb2xlbWFuODk3QGFvbC5jb20=/7404921efe487c83d2e84a07fd1d6560

    When applied, a message is received not a valid link.

  • Kiran Support Team Lead
    Replied on April 16, 2019 at 12:04 PM

    Please note that it is not possible to retrieve the data if the form is not submitted. The data can only be stored in your account only when the form is submitted. As I check your email address, there are no accounts registered using it. If you have submitted any of the forms and if the form has an autoresponder configured, you may be receiving with a confirmation with the data sent. You may check with the form owner in this regard for the forms that you have submitted.

    The other question related to verification link is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/1794722

    Thanks!