Can't get PayPal to work on my form.

  • crcatct
    Asked on April 16, 2019 at 11:32 AM

    Hey there,


    I am not able to get PayPal to work on my site: https://www.jotform.com/build/90904585908165

    It gives me an error message and doesn't go anywhere.

    I did get it to work on my other page (https://www.jotform.com/build/82316251772152) and it won't go anywhere on the page above.

    Suggestions?

    Help!


    Thanks,

    Kim

    kim.kristensen@roact.org


  • Kevin Support Team Lead
    Replied on April 16, 2019 at 1:15 PM

    The payment integration you have on both forms is different, for example, on the form that works you have PayPal Standard where the other one has PayPal Checkout, for this second one you must enter different information in order to get ir working, this guide will help you properly configuring PayPal Checkout: https://www.jotform.com/help/542-How-to-Integrate-Form-to-PayPal-Checkout 

    If you want to replace Checkout with Standard, simply delete the current payment field and add the new one. 

  • crcatct
    Replied on April 16, 2019 at 3:11 PM

    Thanks! I deleted the wrong version of PayPal and inserted the right one. VOILA! It works!