What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i cancel my subscription ?

    Asked by OPSAuctions on February 13, 2013 at 10:09 PM
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    JotForm Support

    Answered by Welvin on February 13, 2013 at 11:24 PM


    To Cancel Subscription;

    1. Go to My Account page

    2. Click "Billing" tab

    3. Click "Starter or Free" plan bar

    4. Click "Cancel Subscription" button

    But your account is already set to downgrade on March 10, 2013. When you downgrade, your account will stay Premium until the time you have paid for expires (Date mention).