Suspended account

  • AbdAlaziz
    Asked on April 16, 2019 at 7:09 PM

    Message delivered

    From an email

    support@jotform.com

    Two days ago

    He was asking me

    Copy of Visa Card

    I sent the picture

    I waited two days and did not get any response

     

    And about the old ticket

    I can not enter her

    Because the account is banned

    When I do a login job shows me

     

    Your Account suspended you can't join1555456160Screenshot 24 Screenshot 10

    Jotform Thread 1795305 Screenshot
  • jherwin
    Replied on April 16, 2019 at 9:58 PM

    We are sorry for the inconvenience this may have caused. Your payment method (card) and account are still being reviewed by our billing department. We will notify you on your email as soon as we have any information in this regard.

    Thank you for your understanding.