PayPal Pro Integration Not Working

  • kkirk
    Asked on April 17, 2019 at 10:32 AM

    Hi,

    Users are unable to enter any info in the payment section of this form; any ideas what could be going on? The PayPal API Username, password, and signature should be up to date.

    Page URL: https://form.jotform.com/90986396936176
  • Victoria_K
    Replied on April 17, 2019 at 12:36 PM

    I have checked your form and I am able to enter info into payment field:

    PayPal Pro Integration Not Working Image 1 Screenshot 20

    Do you know what browser users used? Also, is the form embedded on a web page? If so, please share a link so we checked it too.