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JeanyMacAsked on April 17, 2019 at 12:56 PM
Hi there,
I've finished my project now that I was using Jotform for. When I downgrade it, do I lose all the files I've received to date?
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Jeanette JotForm SupportReplied on April 17, 2019 at 3:13 PM
If you have more than 500 submissions you will lose the excess. So my recommendation would be to download all the submissions before to downgrade