If I downgrade my account, will I loose all my data?

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    JeanyMac
    Asked on April 17, 2019 at 12:56 PM

    Hi there, 

    I've finished my project now that I was using Jotform for.  When I downgrade it, do I lose all the files I've received to date?  

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    Jeanette
    Answered on April 17, 2019 at 03:13 PM

     If you have more than 500 submissions you will lose the excess. So my recommendation would be to download all the submissions before to downgrade