Why is a hidden field still showing up?

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    Asked on April 17, 2019 at 01:08 PM

    I've created a hidden field on a form, but when previewing or sending the link for someone to test the form, it is visible. 

    Thanks, Robin

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    Answered on April 17, 2019 at 03:08 PM

    I have checked both the forms in your account and the last edited form 90565879561169. However, I was not able to find the mentioned field on any of the form. Please provide us with the form ID/URL so that we can check it further and assist you.


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    Answered on April 17, 2019 at 03:13 PM

    The field is titled *For Office use and here is the link


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    Answered on April 17, 2019 at 05:01 PM

    I can see the field you mentioned is related to a condition, this means that if the condition is triggered the field will be hidden, while the condition is not triggered the field will be shown: 


    If you want the field to be hidden for everyone except you, then you need to remove the field from the condition, also, we do recommend to fix the errors on the conditions, they are displayed with red text.