Paypal Checkout: getting Payment Validation Field error when Coupon code for SubTotal is applied

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    Asked on April 17, 2019 at 01:17 PM


    When we try to apply a coupon code to the subtotal we get the attached error during paypal checkout.

    If I change the coupon code to apply to products, the error goes away.

    How do we get this working with subtotal as we want to set a minimum order amount before coupon can be used?


    Zack1555521451Screen Shot 2019-04-17 at 9.53

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    Answered on April 17, 2019 at 03:20 PM

    I can replicate this with Paypal Checkout. This seems to be a glitch with the coupon options.


    I have escalated this thread to our backend team for further checking/troubleshooting. We will let you know here as soon as we have an update on this. Thank you for reporting as well.

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    Answered on April 22, 2019 at 11:09 AM


    The problem has fixed. The problem was causing by wrong calculation.

    If you will have same problems, don't hesitate to reach us.

    Thanks for using us.
    Best Regards.