Form thank you page is blank

  • TradeShowMakeover
    Asked on April 18, 2019 at 2:25 PM

    Hello!


    For some reason, when someone submits a form they don't see the Thank You notice after the submit. Just a white screen.


    Can you help?


    Dianna

  • Richie JotForm Support
    Replied on April 18, 2019 at 3:40 PM

    I have checked your form and it seems that the Thank you page is setup correctly.

    Tested a cloned version of your form and I can't seem to  replicate the issue at the end.

    Form thank you page is blank Image 1 Screenshot 20

    The issue could be related to your web browser, can you please try clearing your browser's cache?  or disabling any pop-up blockers in your web page?

    I have cleared your Form cache. Please give it a try and let us know if the issue still remains.