What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How does the file upload limit work?

    Asked by Aliza on February 14, 2013 at 09:40 AM

    I have a couple of questions regarding payment plans. Can you use the free version until you reach your limits and then upgrade when needed? Will all data remain intact? 

    For the 1GB file upload limit: Is that per response? Total? per month? overall? Is that how much is stored in the dropbox? Are the uploads stored elsewhere too? 

    Thank you

  • Profile Image

    Answered by pinoytech on February 14, 2013 at 12:54 PM

    Hi Aliza,

    Thank you for contacting us regarding on this matter. With regard to your query, the answer is yes. As you can see on our pricing page, 1GB limit is the total amount upload per month.

    If you need further assistance, do let us know.

    Thank you!