What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Received emails

    Asked by gototenerife on March 19, 2011 at 06:41 AM

    Hello

    When we receive an email into our inbox in Outlook the senders email address is reliant on the sender typing their email address corectly within JotForm.

    We all make mistakes when we are typing, when this happens ie type the email address wrong that means that we can not reply back to the sender.

    Would it be possible that a received email could show the correct email address irispective of weather a mistake has been maid when typing the email address into JotForm. I notice here I am not being asked for my email address so it looks like it can be done.

    Thanks

    Richard

    ps I have today re-uploaded JotForm to our website & that cured a problem we had with the clarity of the captcha that I asked you about earlier in the week.

    Page URL:
    http://www.gototenerife.co.uk/contact-form.asp

  • Profile Image

    Answered by hasanabdalla on March 19, 2011 at 10:30 AM

    why my form dont send to visitors friend  thanx

  • Profile Image

    Answered by allanftd on March 19, 2011 at 02:42 PM

    @Richard

    I can see that you have Validation enabled in your form's email address field. This will greatly reduce the incidence of invalid email address by accepting only standard email address format (i.e. username@domain.com). However, spelling or typographical errors would not be detected. 

    A workaround that I would suggest is to add another email address field like the one shown below:

    While the above form has NO capability of comparing if the entries on both fields are the same, it will bring into the person's consciousness that he or she has to enter the same email address on both fields, further raising the chances that the email address being entered into your form is correct.

    We hope you find this tip useful. Please let us know if you have any other concerns. Thank you for using JotForm!

    JOTFORM SUPPORT