Checkmark does not appear when single choice field is selected.

  • nawruz
    Asked on April 19, 2019 at 8:54 AM

    when users try to select (under SEXE or OFFRES DE SERVICES), checkmark does not appear

  • Nick_So
    Replied on April 19, 2019 at 11:23 AM

    I have checked your form and I can see that the color checkbox was set to white in both the fields so that is the reason the 'ticks' were getting merged with background and you were not able to see the selected option.

    To resolve this issue please go to Form Designer

    1555687083Screenshot 1 Screenshot 10

    Scroll down and go to Advanced Designer:

    1555687118ss1 Screenshot 21

    Select the field >> Change color to black >> click save

    1555687258Screenshot 2 Screenshot 32

    I have cloned your form and made changes as required. Here is the link to the cloned form for reference: https://form.jotform.com/91084707884972.

    Feel free to reach us if you need any further help or have any questions.