why my account suspended?

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    ryan sugitha 
    Asked on April 20, 2019 at 07:03 AM

    this morning at 2.00AM, i continued my form and save it. now when i try to preview it using it's custom link, the page said that my form was disabled. when i try to log onto my account, it said that my account is SUSPENDED. i dont have a copy on that form so i want to get it back. 

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    Michelle_J
    Answered on April 20, 2019 at 07:52 AM

    Your account was suspended due to your form that offers registrations for a PUBG tournament.

    Online Form Builders, including JotForm, are sometimes being used for scam/phishing purposes and we go to great lengths to prevent this. That is why creating online tournament forms are being flagged by our system.

    As I checked, you are not collecting sensitive personal information on your form that is why I have lifted the suspension on your account.

    However, we will need a proof from you (any document) that the tournament you are hosting is legit and authorized since you are making a profit out of it.

    Kindly send the proofs at reviewers@jotform.com with Thread #1798954 as your subject. This is to avoid getting suspended again by our system or by one of our staffs.