For shipping I am wanting to use the USPS "flat rate" service.

  • Gary W Mussleman
    Asked on April 21, 2019 at 5:28 PM

    For shipping I am wanting to use the USPS "flat rate" service. The items being shipped are videos tapes, which means different sizes. Here is my reality:

    1 VHS = 3 VHS-C

    1 VHS = 6 Mini DV

    So there are basically three different sizes of tapes.

    There are 4 different flat rate boxes.

    Box A can hold 1 VHS

    Box B can hold 6 VHS

    Box C can hold 10 VHS

    Box D can hold 15 VHS

    If a person has a mixture of tape formats, I am wanting the form to be able to calculate which Biox is best for their shipping needs.

    Any way to do this.?

    Thanks in advance.

  • jonathan
    Replied on April 21, 2019 at 5:52 PM

    Can you please share to us the URL link of your form so we can properly identify a resolution needed for the actual form.

    We need to check the current form to formulate a suggestion / workaround.

  • GaryMussleman
    Replied on April 21, 2019 at 5:58 PM
  • jonathan
    Replied on April 21, 2019 at 6:12 PM

    Thank you for updating us and providing us with the requested details.

    From what I see, you will have to use custom payment configuration instead. You will need to use the basic fields and not the payment field for the calculations on the items/products.

    The flat rate Shipping Cost is just not possible to formulate in your current items/products configurations.

    Allow me some more time to create a demo form with the idea of the custom calculation payment form base on your form.

    I will update you here as soon as available.



  • Gary W Mussleman
    Replied on April 21, 2019 at 6:43 PM
    thank you. this is my first attempt at using Jotform
    ...