What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with a Jotform

    Asked by Route66Experienceitalia on February 14, 2013 at 01:13 PM


    My last question dissapear from the forum, I don´t know...

    I have a problem with one of my Jotforms, called "Formulario de contacto Route 66 Experience"




    In my web, you see:



    Please, we need a solution.



  • Profile Image

    Answered by jefreylandicho on February 14, 2013 at 01:18 PM

      We apologize for any inconvenience this may have caused.  Can you please try to do the following?

    1. Clone the form and use the clone form instead.

    2. Clear your browser cache and cookies


    If the problem still persist, please let me know and we can look at the next possible solutions.