Could you please upgrade the account?

  • Profile Image
    ASTEMA
    Asked on April 22, 2019 at 11:36 AM

    Dear jotform team,

    On the 3rd of april I upgraded the account to the silver one.

    Jotform still displays the bronze account and actually I cannot receive payments anymore.

    Could you please fix that problem As soon As possibile??

    Regards,

    Maria


  • Profile Image
    BDAVID
    Answered on April 22, 2019 at 01:03 PM

    Your account is already in Silver plan. Open a new forum thread if you need anything else, we will be glad to assist you.