Inbox: the inbox (old) comes up blank for sub-user

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    Asked on April 22, 2019 at 01:32 PM

    When I try to view my forms, they are opening to a blank page.

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    Answered on April 22, 2019 at 02:38 PM

    Are you referring to the Inbox tab? Please clarify because I checked, the submissions page is working. It's only the inbox which is empty. Anyways, I have escalated this thread to our backend team for troubleshooting. If we have an update, you should know it here. 

    In the meantime, view the submissions page instead of the inbox to see the submissions. 

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    Answered on April 22, 2019 at 02:43 PM

    yes, I am talking about the inbox tab, I will go through the submission tab for now. Thank you

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    Answered on April 22, 2019 at 04:55 PM


    You should now be able to properly display the inbox.