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    Cannot set up payment integration.

    Asked by kpanish1 on February 14, 2013 at 01:58 PM

    When I enter my API login ID and transaction code, it says "phone is needed" without any further explanation.  Please help asap.

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    JotForm Support

    Answered by Welvin on February 14, 2013 at 04:12 PM


    I guess you are referring with Authorize.net Payment Integration, that happen because Phone Number field is set as "required" to your account with Authorize.net. Please kindly disabled that by;

    Login to the Authorize.net Merchant Interface (https://secure.authorize.net), click on Settings -> Payment Form -> Form Fields and uncheck the Required box for the phone number (uncheck the e-mail if it requires the e-mail address as well).

    If you have other questions or concerns, please let us know.