What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to change the users on the account due to staffing changes

    Asked by Tammy McCoy on February 14, 2013 at 02:01 PM

    Please tell me who I may call or e-mail to correct the users on the account and add their e-mail addresses.



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    JotForm Support

    Answered by Welvin on February 14, 2013 at 04:20 PM

    Hi Tammy,

    We currently don't have a Phone Support, you can email support@jotform.com or tell us here in forum about that inquiry. We can change username but for security purposes, we cannot change email address of the account unless one of the recipient of the form is from the same office or company and can provide justification.