My Free Account is locked . Could you release it?

  • Zanin
    Asked on April 22, 2019 at 3:52 PM

    My account in with user is no working anymore.  I erased all inside and keep only 4 formas, but all of them are not working. 

    Could you please fix this problem? 


    Thank you. 


    Maurício Zanin 

    Page URL: https://form.jotformz.com/Zanin/perfil-pessoal-2019
  • Bitia JotForm Support
    Replied on April 22, 2019 at 4:31 PM

    Your account is active, if you are still not been able to login, kindly follow this link: https://whatismyipaddress.com/ and let us know your public IP so we can whitelist it.

    Thank you