Is it possible to do all of this within a single form?

  • crcna
    Asked on April 22, 2019 at 6:29 PM

    Is it possible to do all of this within a single form?

    In my scenario, we have two payment options: 1. credit card, 2. invoice me. But as soon as I add the Authorize.net payment method to my form, it then REQUIRES all submissions to add a credit card (even though it's set to unrequired).

    So I don't think it's possible, and I'm assuming that's why this multi-form method is recommended. But I just wanted to confirm before setting it up.

    Multiple forms works, but a downside is that it's takes what would have been a single submission and essentially splits it into two separate submissions - one with order info, the other with payment info. Not ideal.

  • jherwin
    Replied on April 22, 2019 at 7:53 PM

    It is possible to achieve within one form. You only need to hide/show the payment field based on your user's answer.

    Guide: How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Demo form: https://form.jotform.com/91118074829966