Login - Autosuspended

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    Asked on April 23, 2019 at 08:06 AM

    When I try to login it states my account has been auto suspended and after successfully resetting my password the same issue exists.

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    Answered on April 23, 2019 at 10:10 AM

    The form http://www.jotform.us/form/91123260377149 was found on your account as suspicious of phishing activity because you're collecting user credentials.


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.