Would you please move forms to other account?

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    Asked on April 23, 2019 at 10:54 AM

    Hello, and thank you for closing out Alisa@mudisland.com  I would like to continue using Jotform and don't want to reinvent the wheel so I would like to capture the files that we previously had.  Would you please move the files from the account alisa@mudisland.com to the following new account that I created at 

    User Name: Mempark  Password: Forms96

    my email address associated with the account is tgiuntini@memphisriverparks.org

    Thank you

    Trey Giuntini

    General Manager

    Mud Island River Park

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    Answered on April 23, 2019 at 12:54 PM

    I can see that the account linked with email address alisa@mudisland.com was downgraded back to free and as it has many forms, it is out of storage and form limits. Account Mempark is also a free account. There is a limit of 5 forms for free accounts.

    So in case, you would like to move forms, you can provide me the form URLs of 5 forms that you would like me to transfer to this new account or if you want to move all the forms, you will have to upgrade your account.

    Please refer to this link for more details on account limits and plans: https://www.jotform.com/pricing/

    Let me know if you have any questions.