PDF editor: Fillable PDF form is not loading

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    Asked on April 23, 2019 at 02:36 PM


    Each time I try to enter the pdf editor, so that I may download a pdf version of my form, the website does not load and I get the enclosed message "page unresponsive". Please see the enclosed screen shot. 

    How can I download my form?

    Thank you.

  • Profile Image
    Answered on April 23, 2019 at 03:25 PM

    I have cloned your form and replicated the issue when I tried to create a PDF form.

    I have escalated the issue to our back-end team for further investigation.

    They will contact you via this thread once updates are available.

  • Profile Image
    Answered on April 24, 2019 at 10:49 AM

    We're sorry for the inconveniences and late response. It should be fixed now.

    If you have further issues please let us know.