What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to save my form?

    Asked by ualv on February 14, 2013 at 04:34 PM

    Hi there, this sounds like a real basic question but i have a form that after an Edit and a Save, keeps on saving and does not finish the process. I want to save the changes but it takes to long, the last time i gave up after 30m. Is there any other way of saving more quickly a big form?

    Have tryed on IE, Firefox and Chrome. Help please.

    Page URL:
    http://www.jotformeu.com/?formID=22447284837967

  • Profile Image

    Answered by jeanettebmz on February 14, 2013 at 04:53 PM

    It looks like your account is handling around 176 forms . But that shouldn't be the case. I just cleared the forms cache in your account. Can you please clear your browser cache and try one more time ?

    Try using Google Chrome to enter into the builder and let me know if the issue still persist

  • Profile Image

    Answered by ualv on February 15, 2013 at 06:37 AM

    Hi Jeanette,

    It's working now. I saved the form in just 20s. Thanks.