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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not updating Google Doc

    Asked by EpsilonTech on February 14, 2013 at 05:18 PM

    We have been using jotform for a few months and we haven't had any issues.  Today we can still receive email notification of the submitted form but our google document is not updating.  What is happening?

    Page URL:
    http://epsilontech.com/repairs.htm

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    JotForm Support

    Answered by Welvin on February 14, 2013 at 05:59 PM

    Hi,

    Apologize for what's happening! There might be a delay with syncing results to Google Spreadsheet, if it still not updating on later submissions, please kindly re-integrate the form to Google Spreadsheet. That will help you resolved that.

    If it still continue to happen after re-integration, please kindly update us so we can forward this to our developers so they investigate that further.

     

    Thanks

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    Answered by EpsilonTech on February 15, 2013 at 10:10 AM

    Thank you for your quick response.  This morning our google spreadsheet updated.

    Thanks