How do I access a shared JotForm from another user's account?

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    upscalemktg
    Asked on April 23, 2019 at 07:10 PM

    I already have an account, so when I go to the link from the email it says I must first create an account to access the shared folder. So I login to my account but then there is nowhere I can find to access the shared folder. Where would I begin to look for this? Thanks.


    vrsioffice gave you access to some forms on JotForm. You must first create an account on JotForm to access these forms. Shared folders/forms with you: 
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    Kevin_G
    Answered on April 23, 2019 at 08:19 PM

    Note that your account must be registered under the email address where you received the email, if you're unable to view the shared forms, let us know. 

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    upscalemktg
    Answered on April 24, 2019 at 12:20 PM

    Thanks Kevin. I was able to access the form by creating a new account from the invitation. I was confused because the link gives you the option of logging in with an existing account but that did not take me anywhere different.

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    Victoria_K
    Answered on April 24, 2019 at 02:43 PM

    Yes, this is correct. If you are logged in to different account, link should redirect to My Forms page. Our apologies for the confusion on this. If you encounter any problem, please let us know and we will gladly take a look.