I was enquiring as to why my account was suspended

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    Hussein Mulawa 
    Asked on April 24, 2019 at 11:10 AM

    Hi, 

    Hope you're well, 

    I created multiple forms and i tried log back in today to which i was told that the account was suspended, could i be informed as to why please?

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    ktyaguirre
    Answered on April 24, 2019 at 01:26 PM

    This form: http://www.jotformeu.com/form/91084989885379 was found on your account and flagged as loan application scam.


    We understand this might not be the case with your account that's why we notified you to request these proofs from you:


    1. The URL where your forms are used.


    2. Your website or proof of affiliation to a legitimate institution.


    We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to account suspension.


    We would appreciate your cooperation on this matter. Email the requested information to: reviewers@jotform.com


    Thank you,we will wait for your response in order to be able to reactivate your account.