Cards Form>>Save and continue later functionality: The File upload fields are getting cleared when the Form is submitted.

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    acertsa
    Asked on April 24, 2019 at 07:39 PM

    The form:

    https://form.jotformz.com/90845322019656?session=JF-S4L-4327&stoken=JF-9453-31

    After saving and restarting, information previosly filled gets erased.

    This form is to attach files, all are mandatory.

    I noticed when I finished and click on submit. After clicking, an message appeared saying the the form is incomplete. Then I went back and found out that the attached file was erased, and it was requestig to attach, as it is mandatory. See the file



    Screenshot
  • Profile Image
    roneet
    Answered on April 25, 2019 at 03:09 AM

    We are sorry for the trouble this has caused.

    I was able to replicate it in your Form as well as in a test Form of mine.

    Let me escalate it to our development team. We will get back to you as soon as we receive an update.

    Thanks.