Missing data to the Google Spreadsheet Integration

  • Profile Image
    Asked on April 24, 2019 at 11:47 PM

    Hi there,

    I have a very important form that two of the answer columns are showing up blank on my excel sheet. I need this fixed ASAP because theses are custom drawings I'm working on for people, and if I can't see what they chose out of the selections, then I can't complete their drawings and I'm on a deadline. 

    These questions/answers worked when I tested the form (the first 3 submissions you see) but all of the submissions after that show blank in those sections, and I know for sure that people made selections there. PLEASE HELP ASAP.

  • Profile Image
    Answered on April 25, 2019 at 03:17 AM

    Have you edited the Form or the Spreadsheet? Please be noted that if you do so then the Google Integration might break and you have to re-do the integration.

    In the version history, I noticed the Form was last changed on April 24, so due to this reason, the Integration might have been broken.

    I have pushed the data manually could you please check if the data is updated in the sheet. If the data is still missing then you may re-do the integration once again.


  • Profile Image
    Answered on April 25, 2019 at 03:37 AM

    Hi Roneet,

    Thank you, that fixed it! I had edited the form after I set up the integration, so that makes sense now. It's all fixed now that I reset the integration. Thank you for your quick reply!