I am having trouble downloading with the .PDF format

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    Asked on April 25, 2019 at 12:33 PM

    I tried to download submissions in the .PDF formatting yesterday and it appeared to download on my PC but then when I went to open it, I got an error saying the file was corrupt and unable to open.

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    Answered on April 25, 2019 at 02:33 PM

    We're sorry for the inconvenience.

    I just tested your form but I wasn't able to replicate that problem, the submissions exported to PDF properly and the file is openable.

    Please double check if the issue persists, if it does, please try using a different device.

    Thank you!