What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mail alerts not working with Weebly

    Asked by alzy on February 15, 2013 at 11:49 AM

    Copied Iframe code to my Weebly site. Form does not sent email on Contact Form submission from my weebly site.. Form does when testing at MyForms account. What am I missing?




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    JotForm Support

    Answered by Welvin on February 15, 2013 at 12:58 PM

    Hi Al,

    Please check your Spam Folder, the messages coming from your form might have been filtered by Gmail since you are using the E-Mail field as the Form Notifications Sender Email.

    Also, please try using noreply@jotform.com as the Sender Email:

    Fore more information about this matter, please kindly check this guide: How to setup email alerts to prevent "emails not being received" issues