JotForm Inbox: Global Countdown widget doesn't return anything in Inbox

  • Profile Image
    Asked on April 29, 2019 at 07:13 AM

    One of our users has reported us that the "Global Countdown" widget does not function properly with the new Inbox. It doesn't return the time left in the new Inbox view. I have tested the issue with the new Inbox view, My Forms view and the old version and none of them seem to display the Global Countdown widget's time value.

  • Profile Image
    Answered on April 30, 2019 at 07:26 AM


    It seems the problem related to "Global Countdown" instead of JotForm Inbox. The widget currently does not pass any data related to the remaining time on submission process. Therefore, in order to see the remaining time, "Global Countdown" widget need to be improved in a way to send data similar to "Countdown" widget.

    The issue is forwarded to the related development team.