What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change the email where the submitted form info goes to from my website?

    Asked by David Liebherr on February 15, 2013 at 06:44 PM

    I set up the form on my web site page http://midwestmarketingvideos.com/index.php?page=b3p-consult-module 

    but I want the form to send the information to a different email address.  I cannot remember my user name or password.  I want my information to go to djliebherr@gmail.com Can you help me?

    Page URL:
    http://midwestmarketingvideos.com/index.php?page=b3p-consult-module

  • Profile Image
    JotForm Support

    Answered by mliz on February 15, 2013 at 11:29 PM

    Hi David,

    You can change the recipient email address for the notification in the Email Alerts, please visit the following article from our user guide:

    https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    To reset the password please do the following:

    Step 1:  Use Forgot Password button at www.jotform.com and on the bottom right of the page:


    Steps 2 and 3:


    Step 4: Check your email djliebherr@gmail.com

    Hope this helps, let us know if you need further help.

    Thanks!