What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not updating

    Asked by SBellamy on February 16, 2013 at 12:12 AM

    Hello I am new to JotForm and have just embedded my first forms.  Saw an error in one and updated using your edit.  Preview OK but the form on the website has stayed the same.  Have cleared the cache and cookies and used the www URL but it is still not updating.  Could you help please.  It is an Enquiry form 30458168669871

    Page URL:
    www.hideawaycottageretreat

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    Answered by jefreylandicho on February 16, 2013 at 02:38 AM

    I have process a manual clear form caches. Can you please try again and see if it works.

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    Answered by SBellamy on February 16, 2013 at 04:30 AM

    Thanks what ever you did, it now works!  Thanks again

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    Answered by jefreylandicho on February 16, 2013 at 07:04 AM

    If you need further assistance, please let us know.