Submissions show up and disappear immediately

  • Profile Image
    jzentmeyer
    Asked on April 30, 2019 at 12:53 PM

    I have 347 Canine Adoption Application submissions that I can't figure out how to download.  I go to the My Forms Page.  They show up and then disappear before I can even check the box to select them for download.

  • Profile Image
    Kiran
    Answered on April 30, 2019 at 02:21 PM

    I see that there are two 'Canine Adoption Application' forms in your account. I notice that there are 373 submissions in one of the forms and they can be downloaded from the below form:

    https://www.jotform.com/submissions/82886582652168 

    The submissions are being displayed normally at my end. If you are experiencing any issue with the form submissions, please try logging into a private/incognito window or a separate browser to see if that helps. 

    Please get back to us if you need any further assistance. We will be happy to help.