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CelinaAsked on April 30, 2019 at 5:31 PM
Hello,
I'm contacting you guys in regards to the secure forms, the person who used to handle the account is no longer working here and we do not have the password to unlock the secure forms. I was hoping to get help with changing that password.
Thank you in advance,
Celina
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Kevin Support Team LeadReplied on April 30, 2019 at 7:38 PM
It's not possible to password protect forms as such, but you may alternatively use conditional logic to show the fields and ask the user for a secret question at the very beginning of the form. We do recommend to avoid using words such as "password" since that would trigger our anti-phishing system.
Here's a guide that will help you setting up the conditions: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer