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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment Unique Submission

    Asked by jblacks44 on February 17, 2013 at 09:48 AM

    My form will only accept payment once from same user.  For example, I have a buyer who wishes to purchase the same item 3 different times; however, after successfully purchasing the first item, he receives a message when trying to purchase again, saying he has already purchased this item.  Buyers need the ability to purchase the same items repeatedly if necessary.

     

    Please help.

     

    Thanks,

     

    Jeremy

    Page URL:
    http://form.jotform.us/form/23508142998159

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    Answered by jefreylandicho on February 17, 2013 at 09:56 AM

    Thank you for using Jotform Support.

    You will need to change the setting of the form property Unique Submission  from Strict to Loose/No Check. Please refer to the link below on how to do this

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    If the problem still persist, please let me know and we can look at the next possible solutions.