Payment Unique Submission

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    Asked on February 17, 2013 at 09:48 AM

    My form will only accept payment once from same user.  For example, I have a buyer who wishes to purchase the same item 3 different times; however, after successfully purchasing the first item, he receives a message when trying to purchase again, saying he has already purchased this item.  Buyers need the ability to purchase the same items repeatedly if necessary.


    Please help.





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    Answered on February 17, 2013 at 09:56 AM

    Thank you for using Jotform Support.

    You will need to change the setting of the form property Unique Submission  from Strict to Loose/No Check. Please refer to the link below on how to do this

    If the problem still persist, please let me know and we can look at the next possible solutions.