What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Subscription Cancellation

    Asked by hockeystix on February 17, 2013 at 09:51 AM

    Hi - I've been trying to cancel my subscription, but everytime I try, I get an error message (Error cancelling your subscription), can you please help cancelling my subscription? Thanks

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    Answered by jefreylandicho on February 17, 2013 at 09:58 AM

    I have checked your account and is already scheduled for cancellation on February 26, 2013.

    If you need further assistance, please let us know.