Not updating on my website

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    dpj
    Asked on February 18, 2013 at 03:24 AM

    Hello,
    The chanches i have done on my forms is not visible on the site.

    Regards
    Pär

  • Profile Image
    EltonCris
    Answered on February 18, 2013 at 05:33 AM

    Hi Pär,

    Please check your form now. There was just a delay on clearing your form cache.

    I would suggest to clear your browser's cache and cookies and recheck your form. Thanks

  • Profile Image
    dpj
    Answered on February 18, 2013 at 06:58 AM

    Ok, now i t works. But when i try to change the form again it still dosent change. Is it a delay in Jotform?

    Regards
    Pär

  • Profile Image
    dpj
    Answered on February 19, 2013 at 02:16 AM

    Hi, The form is now changed.
    But it took a while. Normally changes takes effect immediately..

  • Profile Image
    deluca
    Answered on February 19, 2013 at 07:18 AM

    I am having the exact same problem, would it be possible one day to have a button "clear cache" in our accounts?

    Today it is pretty bad on my account. please help,

     

    Thanks,

     

    Ben

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    rasmussvinding
    Answered on February 19, 2013 at 07:24 AM

    I've had same issue - the reason was that the form lies within an iFrame. Therefore - refreshing tha whole page didn't help. I had to right-click - choose "this frame" - and then reload/refresh. (in firefox)
    Don't if it's any help.. but it's a suggestion.

    (Clearing cache and closing the browser helps... but annoying.)