What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Have upgraded account / not taken effect

    Asked by arixonbooth on February 18, 2013 at 03:46 AM


    Have upgraded my account but still limited to x100 forms (only x4 submisisons away from x100)!!!



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    Answered by gori-mathew on February 18, 2013 at 05:17 AM


    Your account is already upgrade to Premium. Can please log out into your JotForm account then delete your browsing cache/cookies and log back in to see the changes of your account.

    Thank you!

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    Answered by arixonbooth on February 18, 2013 at 05:19 AM

    Thanks! Worked