What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving notice of submissions to my email

    Asked by cak524 on February 18, 2013 at 08:47 AM

    As of Feb. 9th, I am not receiving notices to my email of submissions to my Free Information Kit form

    Page URL:

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    Answered by jefreylandicho on February 18, 2013 at 08:51 AM

     We apologize for any inconvenience this may have caused. Can you please try Whitelisting Jotmails IP Address and see if works. 

    Also, please check your spam folder as your email may have considered the email a spam message.

    If the problem still persist, please let me know and we can look at the next possible solutions.