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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Exported PDF Submissions: Questions Width are different from each other

    Asked by graeme_miller on February 18, 2013 at 10:21 AM

    Previously, exported PDFs of completed forms used to be set out in a nice organised way with the questions taking up a predetermined space on the left. Now, they are all different sorts of widths making the forms messy and harder to read. What gives?!

    On the screen show, before is on the left, and after is on the right.

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    JotForm Support

    Answered by Welvin on February 18, 2013 at 12:52 PM


    Thanks for reporting, yes, I have noticed that too so I have forwarded this to our Level 2 Support/Developers for further checking. We'll let you know on this thread for future updates.



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    JotForm Support

    Answered by liyam on February 19, 2013 at 01:26 PM

    Sorry about this, graeme_miller.  I have now fixed this issue.  You should be able to see your pdfs with a uniform width for all questions.

    Please let us know if you have further issues or concerns.


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    Answered by graeme_miller on February 20, 2013 at 04:03 AM

    Perfect! Thank you for sorting it so quickly.