What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form disabled

    Asked by imagemotti on February 18, 2013 at 12:31 PM

    hi,

    I would ask you why my forms were disabled.

    I know I have 100 free form to send and 10 secure, ok?

    I used the 10 secure just trying and 12 non secure.... the rest?

    Thank you

    best regards

    MArtino Motti

  • Profile Image

    Answered by osyrys14 on February 18, 2013 at 02:50 PM

    Martino,

    Could you please provide a link to a form that is not working so we can check on it?

    Osyrys

  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2013 at 02:52 PM

    Hi Martino,

    Your forms have been disabled because you have reach the SSL Limit for your FREE Account. Free accounts only have 10 SSL Limit per month. I've check your account and you it upgraded already, this solved the issue. You now have 1000 SSL/Secure Submissions per month.

    Let us know if you need anything else.

    Thanks