Attachments not able to be viewed when email is sent from the online form.

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    infinity007
    Asked on February 18, 2013 at 04:06 PM

    We're getting a lot of error message on attachments from employees looking to get hired using the online form. 

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    Mike_T
    Answered on February 18, 2013 at 05:47 PM

    Thank you for contacting us.

    I have checked your form and submissions and they look good.

    If the problem is related to some rare uploads, it is most probably caused by invalid files. The files can be corrupted during upload process due to user's internet connection, browser and other reasons.

    Please make sure that your users do not leave the form page once they click on the Submit button. It is safe to leave the form page when it is showing the form Thank You Message, it means that the form is submitted and upload went through.

    Please feel free to contact us if you need any further assistance.