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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Unread counter is wrong

    Asked by CalvaryPres on February 18, 2013 at 07:15 PM

    The Unread counter for one of my forms indicates that I have 2 or 3 unread submissions. But I do not. I have checked an all the items show an open envelope. To be certain I "read" every submission. This has been persisting for sometime now.

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    JotForm Support

    Answered by Welvin on February 18, 2013 at 11:53 PM


    Apologize, maybe it is just a delay. I've made a fix for that from our end, please kindly see again that particular form if it still mark the 3 unread submissions.