Hi there, I am currently having issues with one of our forms, particula

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    LATMigration
    Asked on May 08, 2019 at 03:03 PM

    Hi there,

    I am currently having issues with one of our forms, particularly with the notification emails. I have double check the notification email settings and compare them against other working forms and also against Jotform support articles. Submissions are working fine as they can be found in the submissions section but notifications are not being sent to either of the two addresses I have setup. I would greatly appreciate if there´s any advice you can provide me on how to fix this issue.

    Cheers



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

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    david
    Answered on May 08, 2019 at 04:34 PM

    I checked your most recent form and no emails were currently set:

    1557347670Capture.PNG

    If there is another form we should check other than your "Survey" form, let us know which form and we can take a look.